There is no doubt that the chatbot industry is booming. According to a study by Grand View Research, the chatbot market is expected to grow from $703.3 million in 2016 to $7.9 billion by 2025. 

This explosive growth is being driven by a number of factors, including the increasing use of chatbots by businesses, the increasing penetration of smartphones and the continued rise of messaging apps. 

However, as the chatbot industry grows, it is becoming increasingly important for businesses to differentiate themselves from the competition. In order to do this, businesses need to create chatbots that are not only functionally rich, but also witty and clever. 

Why businesses need to implement chatbots? 

56% of companies say that Chatbots increase efficiency in their industry and 43% say their competitors are already trying to transition to this structure.

So it looks like if a business wants to compete, it needs to get a chatbot already.

The industries that chatbots can serve

The industries that chatbots can serve are numerous and varied. They can be used in customer service, retail, hospitality, travel, education, and many other sectors. In customer service, chatbots can be used to provide information about products and services, to take customer orders, and to provide after-sales service. In the retail sector, chatbots can be used to provide information about products, to take orders, to provide after-sales service, and to handle customer enquiries. In the hospitality sector, chatbots can be used to provide information about hotels and resorts, to take reservations, and to provide after-sales service. In the travel sector, chatbots can be used to provide information about flights, hotels, and car rentals, to take reservations, and to provide after-sales service. In the education sector, chatbots can be used to provide information about schools and colleges, to provide advice on course selection, and to provide after-sales service.

The bottom line is that chatbots can be used in a wide range of industries to provide a wide range of services. They are a cost-effective way for businesses to provide customer service, to take orders, and to provide after-sales service. And they are a great way to differentiate your business from the competition.

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